Contact Us

Need help with your GoldenRoo account, verification, payments or bonuses? Contact the appropriate team and provide a clear description of your question.

Enquiry	Contact
Account and general support	[email protected]
Deposits and withdrawals	[email protected]
Identity verification	[email protected]
Responsible gaming	[email protected]
Partnerships and business enquiries	[email protected]

When contacting support, include the email address registered to your account and any relevant transaction or request number. Explain what happened and include the date, payment method and current transaction status where applicable.

Never send your password, full card number, CVV, wallet recovery phrase or private cryptocurrency keys. GoldenRoo support will not ask for this information.

You can also submit your question using the contact form below. Select the relevant subject to help the support team review your request correctly.

Last updated 2026-10-15